Shipping policy

Charunova Shipping Policy

We proudly offer free U.S. shipping on all orders over $89.

All orders are typically processed and dispatched within 1–3 business days. During peak times, please allow up to 5 business days for dispatch.

Estimated Delivery Times

• U.S. Orders: Usually arrive within 7–9 business days once shipped.
• International Orders: We currently do not ship internationally.

Shipping Protection

At Charunova, we stand behind every package we ship. If your order is ever lost, stolen, or arrives damaged, we'll make it right — no hoops, no hassle.

If something goes wrong with your delivery, email us at support@charunova.com with your order number and a brief explanation of the issue. We'll review the situation and make it right with a replacement or a fair resolution.

Your experience matters to us. We've got you covered.